Terms of Service

These Terms of Service ("Agreement") govern your use of the registered agent services provided by Longhorn Agent LLC ("Longhorn Agent," "we," "us," or "our"), a Texas limited liability company. By subscribing to our services or using our website, you ("Client," "you," or "your") agree to be bound by this Agreement. If you do not agree, do not use our services.

1. Nature of Services

Longhorn Agent provides registered agent services for Texas entities as authorized under the Texas Business Organizations Code. Our services include:

• Maintaining a physical Texas address for receipt of service of process and official government correspondence
• Same-business-day scanning and uploading of received documents to your secure client portal
• Electronic notification upon receipt of documents
• Filing of Texas SOS Form 401 to designate Longhorn Agent as your registered agent
• Additional compliance services as specified in your selected plan

Longhorn Agent does not provide legal advice. We are a registered agent service, not a law firm. Nothing in our communications constitutes legal advice, and no attorney-client relationship is formed by your use of our services. If you need legal counsel, please consult a licensed Texas attorney.

2. Eligibility and Account

You must be at least 18 years of age and authorized to enter into binding contracts on behalf of the entity you are registering to use our services. You are responsible for maintaining the confidentiality of your portal login credentials and for all activity under your account. Notify us immediately at [email protected] if you suspect unauthorized access.

3. Subscription, Payment, and Renewal

Our services are provided on a subscription basis. By subscribing, you authorize us to charge your payment method through our payment processor (Stripe) on a recurring basis at the rates specified at the time of signup.

• Annual Plan: $89.00 per year, per entity. Billed annually.
• Monthly Plan: $9.99 per month, per entity, plus a $25.00 one-time setup fee on the first invoice.
• Compliance Package: $149.00 per year, per entity. Billed annually.

Subscriptions renew automatically at the end of each billing period at the rate in effect at the time of your original subscription, unless cancelled prior to renewal. We reserve the right to change pricing upon 30 days' written notice; continued use of services after notice constitutes acceptance of new pricing.

If a payment fails, we will notify you immediately. The following escalation timeline applies to all unresolved payment failures:

• Day 1: Payment failure notification sent to your email on file.
• Day 25: Final warning notice sent — 5 days remaining to resolve before suspension.
• Day 30: Account suspended. We cease actively forwarding documents on your behalf, creating potential compliance risk for your entity.
• Day 45: Longhorn Agent LLC files Form 401 with the Texas Secretary of State to formally withdraw as your registered agent. You will receive advance notice before this filing occurs. Upon withdrawal, you are solely responsible for designating a replacement registered agent without delay.

Service may be fully restored at any point before Day 45 by resolving the outstanding payment through your client portal. All escalation timelines reset upon successful payment.

4. Cancellation and Refunds

You may cancel your subscription at any time through your client portal. Service remains active through the end of the current paid billing period. We do not prorate partial periods.

We offer a 30-day satisfaction guarantee. If you are not satisfied within the first 30 days of your initial subscription, contact us at [email protected] for a full refund. After 30 days, all payments are non-refundable.

Upon cancellation, we will file the appropriate forms with the Texas Secretary of State to withdraw as your registered agent. You are responsible for designating a replacement registered agent immediately upon cancellation to maintain compliance with Texas law.

5. Client Responsibilities

You agree to:

• Provide accurate and complete information about your entity at signup and keep it current
• Maintain a valid email address and phone number on file for document notifications
• Promptly log in and review documents uploaded to your portal, especially those marked high priority
• Respond to legal documents (such as lawsuits and citations) within applicable legal deadlines — we are not responsible for legal deadlines you miss after we have notified you
• List our registered agent address accurately on all Texas SOS filings, franchise tax returns, and Public Information Reports
• Not use our registered agent address as a general mailing address or business address — it is for official legal and government correspondence only

6. Our Responsibilities and Service Standards

We will use commercially reasonable efforts to:

• Check for incoming mail at our registered agent address on every business day
• Scan and upload received documents to your portal the same business day they are received
• Send email notification to your address of record upon upload
• Flag lawsuits and citations as high priority and follow up if unviewed for 24 hours

We are not responsible for documents that are improperly addressed, sent to a prior registered agent address, lost in transit, or delivered outside of normal business hours in a manner that prevents same-day processing. We are not responsible for any failure by you to act on documents after we have provided timely notification.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LONGHORN AGENT LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DEFAULT JUDGMENTS, OR ENTITY FORFEITURE, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO LONGHORN AGENT IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Nothing in this section limits liability for gross negligence or intentional misconduct.

8. Indemnification

You agree to indemnify, defend, and hold harmless Longhorn Agent LLC and its members, managers, employees, and agents from any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of our services; (b) your breach of this Agreement; (c) your violation of any applicable law or third-party right; or (d) any inaccurate information you provided to us.

9. Termination by Longhorn Agent

We reserve the right to suspend or terminate your account and services immediately, without notice, if we reasonably believe you are using our services for unlawful purposes, you have provided materially false information, or continued service creates legal or reputational risk to Longhorn Agent LLC. In such cases, a prorated refund may be issued at our discretion.

10. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the State of Texas, without regard to conflict of law principles. Any dispute arising under this Agreement shall be resolved in the state or federal courts located in Williamson County, Texas, and you consent to personal jurisdiction in those courts.

11. Modifications to This Agreement

We may update these Terms at any time by posting the revised version on our website with an updated effective date. We will provide at least 14 days' advance notice of material changes via email. Your continued use of our services after the effective date constitutes acceptance of the revised Terms.

12. Miscellaneous

This Agreement constitutes the entire agreement between you and Longhorn Agent LLC with respect to your use of our services and supersedes all prior agreements. If any provision of this Agreement is found to be unenforceable, the remaining provisions remain in full force. Our failure to enforce any right or provision does not constitute a waiver. You may not assign this Agreement without our written consent. We may assign this Agreement in connection with a merger, acquisition, or sale of assets.