Frequently Asked Questions

A registered agent is a person or business entity designated to receive official legal documents and government correspondence on behalf of your Texas entity. This includes lawsuits (service of process), SOS notices, IRS mail, tax notices, and other official communications. Every Texas LLC, corporation, and registered entity is required by law to maintain a registered agent with a physical Texas address.

Texas law (Business Organizations Code § 5.201) requires every registered entity to have a registered agent with a physical street address in Texas — not a PO box. If your entity doesn't have one, or if your agent can't be reached, the Texas Secretary of State can forfeit your entity's right to do business in Texas. More practically: if you get sued and your registered agent misses the service of process, you could have a default judgment entered against you before you ever knew a lawsuit was filed.

Yes, any individual with a physical Texas address can serve as their own registered agent. However, most business owners prefer to use a professional service for privacy (your address won't be on public record), reliability (you need to be available during business hours every business day), and convenience (you won't receive lawsuit papers at your home or in front of customers).

In Texas, the two terms mean exactly the same thing. Some older documents and forms use "resident agent" — it's the same role and the same legal requirement.

We handle all official documents delivered to your registered agent address, including: lawsuits and citations (service of process), Texas SOS notices, IRS mail, franchise tax notices, PIR confirmations, and any other official government or legal correspondence addressed to your entity.

Same business day. Every document that arrives is scanned and uploaded to your client portal the day it arrives. You'll receive an email notification immediately after upload.

We receive the lawsuit papers, scan them immediately, upload them to your portal, and flag them as high priority. You'll receive an email alert right away. If we don't see you view the document within 24 hours, we'll follow up by phone. In Texas, you typically have 20 days from service to file a written answer — that clock starts when we receive the papers, so we don't wait.

Our registered agent address is: 2211 Hamlet Circle, Round Rock, TX 78664. This is a real physical address, not a PO box, and fully compliant with Texas Secretary of State requirements. Use this address when listing your registered agent on your Texas entity documents, PIR, and franchise tax reports.

All documents are delivered digitally through your secure client portal. We scan everything and make it available immediately. We do not forward original paper documents by default. If you require original documents for a specific reason, contact us and we can discuss options.

Our plans start at $89/year (annual plan) or $9.99/month + $25 one-time setup fee (monthly plan). The Compliance Package, which includes PIR filing, is $149/year. All plans include the SOS Form 401 filing at no extra charge.

Annual and compliance plans have no separate setup fee — the SOS filing is included in the annual price. The monthly plan includes a $25 one-time setup fee on your first invoice to cover the SOS Form 401 filing cost.

Yes. Each entity requires its own subscription, but you can manage all of them from a single login in your client portal. When you sign up for a second entity, there is no additional setup fee (annual plan) — just the subscription cost.

You can cancel anytime through your client portal's billing section (via the Stripe Customer Portal). Your service remains active through the end of your paid period. After cancellation, we will notify the Texas Secretary of State that we are no longer your registered agent — you'll need to designate a new one to stay compliant.

We offer a 30-day satisfaction guarantee. If you're not satisfied within the first 30 days, contact us and we'll issue a full refund. After 30 days, no refunds are issued for the current billing period.

Form 401 (Statement of Change of Registered Agent/Office) is the Texas Secretary of State form used to update your entity's registered agent on record. When you sign up with Longhorn Agent, we file this form on your behalf so our address appears as your registered agent address in the Texas SOS database. There is no state filing fee for this form.

A Public Information Report (PIR) is an annual filing required for most Texas entities as part of the Texas franchise tax return. It lists your entity's officers, directors, or managers. You must update the PIR whenever this information changes. Our Compliance Package includes PIR filing assistance.

Texas franchise tax is an annual tax imposed on most entities doing business in Texas. It's based on revenue (not traditional "franchise" income). Most small entities owe zero tax but must still file a "No Tax Due" return annually. The deadline is typically May 15. Our Compliance Package includes reminders for this deadline.

If your entity is forfeited by the Texas Secretary of State (usually for not having a registered agent or not filing franchise tax returns), it can generally be reinstated by filing a certificate of reinstatement and paying any outstanding fees. Longhorn Agent cannot help with the reinstatement itself, but once reinstated, we can serve as your registered agent going forward.